2.1 Enter Changes - Mailing Address

Reference: Stop Premise Based Service Process Model - Page 3 for the associated business process diagram.

Actor/Role: CSR

Description: The CSR or Authorized User enters new information including a forwarding address. The system defaults to mailing premise. The CSR may change the default. CC&B address sources include Person, Premise, and Account. The address information is effective when the Service Agreement is stopped.

Entities to Configure

•	Postal Code Default

•	Installation Options

•	Bill Route Type

•

Country